Privacy Policy

Primeloop is operated by Prime-Digital Technology Services(BN 8564351), registered address 101, Olatunji Street, Ojota, Lagos, Nigeria. This is our policy on how we collect, use, and protect your personal data.

1. What we collect

• Clients: email address, order details, post links, payment records
• Engagers: name, WhatsApp number, email, bank account details, social media page names/links, screenshots submitted as proof of task completion
• Everyone: basic usage data (pages visited, general device/browser info)

2. Why we collect it

To operate the platform: creating your account, processing payments, verifying task completion, paying Engagers, communicating with you about your orders or tasks, and preventing fraud (including detecting the same social media page being registered under multiple accounts).

3. Who we share it with

We share data only with the service providers needed to run Primeloop:

• Paystack — processes payments and payouts
• Supabase — hosts our database and handles login/authentication
• Anthropic (Claude) — automatically checks submitted screenshots against what a task required, where AI verification is enabled
• Resend — delivers account and login emails
• Meta (WhatsApp Business) — delivers task alert messages, where enabled

We do not sell your personal data to anyone.

Some activity is shown on our public pages to prove the service is real: recent payouts (an Engager's first name, last initial and the amount) and recent verified engagements (platform and action only, never the post or the person). If you would rather not appear, email info@primeloop.app.

4. How long we keep it

We keep financial and transaction records (orders, payouts, payment history) for 6 years, in line with Nigerian tax record-keeping requirements. Non-financial personal data (like your name, WhatsApp number, or profile details) is deleted sooner on request — see "Your rights" below. We keep a permanent record of which social media pages have been registered by which account, even after account closure, since this is what prevents the same page being reused fraudulently across accounts.

5. Your rights

Under the Nigeria Data Protection Act/Regulation (NDPA/NDPR), you have the right to request access to the personal data we hold about you, ask us to correct inaccurate data, and request deletion of your non-financial personal data. Contact us at info@primeloop.app to make a request — we aim to respond within 5 business days.

6. Security

We use industry-standard measures to protect your data, including encrypted connections, access controls restricting who can view sensitive data (like bank details) to only what's needed, and secure password/login handling through Supabase. No system is 100% secure, and we can't guarantee absolute security.

7. Screenshots

Screenshots submitted as proof of engagement are stored to support verification and dispute resolution, and may be reviewed by our admin team or automated AI checks.

8. Changes to this policy

We may update this policy from time to time; the "Last updated" date above will change accordingly.

9. Contact

Questions about this policy or your data can be sent to info@primeloop.app or via the WhatsApp button on our site.